Original production by Thrive HR Exchange
Hosted by Matthew Chapman, Co-creator of Thrive HR Exchange and Founder of ChapmanCG

When Joy took up the role of Chief HR Officer Asia at Manulife in November 2019, little did she anticipate that her biggest challenge would not be relocating halfway across the world, but COVID-19 and its lasting impacts.

Joy opens up on how she has been navigating through these changes personally and professionally, including:

• Manulife’s strategies across employee engagement, remote work and virtual learning and development.

• Traits of resilience, such as having a growth mindset and being solutions focused.

• How digital transformation will continue to shape the future of work.

Guest Bio:

Joy is Chief Human Resources Officer, Asia and Head of Global Learning of Manulife. In her role, Joy works in partnership with Manulife’s business and Human Resources leadership to drive culture transformation and ensure the Company attracts, develops and retains a high performing global workforce.

Prior to joining Manulife, Joy worked for Novartis as Global Head of Human Resources for the company’s Sandoz business, based in Germany. Prior to that, Joy was with PepsiCo for almost ten years, holding senior leadership roles in Asia and globally. Joy has significant experience in diverse talent development and organizational engagement.

Joy graduated from the South China University of Technology with a BA in English.