Original production by Thrive HR Exchange
Hosted by Matthew Chapman, Co-creator of Thrive HR Exchange and Founder of ChapmanCG

With the initial momentum of rallying together during a crisis and working remotely settling down, the big question we’re asking is how do we keep our employees engaged for the long haul? Employee engagement is also top of mind for Jagoran and the Wholesale Banking HR team, who are starting to welcome employees back to the office.

Jags shares several interesting observations and learnings from his role at ING Bank, including:

• Why employee engagement is a critical and strategic practice.

• The changing nature of Learning & Development and employee onboarding.

• How continuous transformation is a precursor to success.

Guest Bio:

Jags Mukherjee is the Global HR Director for Wholesale Banking at ING Bank, leading a team of 100+ HR professionals partnering more than 10,000 employees worldwide. Wholesale Banking is a dynamic area across the industry and much of Jags’ attention goes towards leadership effectiveness and coaching, people productivity and employee engagement.

With almost 25 years' of total work experience, Jags' previous experiences include HR generalist roles in GE across financial and healthcare businesses and TE Connectivity, a leader in its industrial sphere. He also has experience in leadership development roles in GE’s (erstwhile) Plastics business and at Hewlett Packard. He also spent a very happy year in GE’s Corporate Audit Staff in Hong Kong and Amsterdam.

Currently based in Amsterdam, Jags was born in Dublin and has lived and worked in Frankfurt, Munich, Singapore, Bangalore, New Delhi, amongst others. His education spanned Nepal, Austria, Nigeria, the UK and India and his post-graduate qualifications include a Masters in Political Science and an MBA in Human Resource Management from XLRI in India. He is passionate about history and medieval and baroque art and whenever his work allows, he travels the world visiting historical sites and art exhibitions.