Building a Culture of Empathy to Help Your Organisation Thrive with Lisa Alvarez-Calderón

Original production by Thrive HR Exchange
Hosted by Matthew Chapman, Co-creator of Thrive HR Exchange and Founder of ChapmanCG


At the height of the pandemic, Lisa relocated away from her family in Chile to take on the role of Chief HR Officer at the Bill & Melinda Gates Foundation.

Having started remotely from day one, she attributes the smooth transition to having seamless technology and internal buy-in to connect and collaborate online. Lisa shares her learnings as a newcomer to a world-class organisation that’s contributing to the R&D of the vaccine.

Key topics discussed include how to:

  • Enable leaders to lead with empathy, engagement and flexibility.

  • Support and encourage employees to speak up and achieve work-life balance.

Guest Bio:

As Chief Human Resources Officer of the Bill & Melinda Gates Foundation, Lisa Alvarez-Calderón works closely with the foundation’s executive leadership team to build organizational capability and a high integrity culture for global impact.

Lisa has extensive human resources experience working in multinational companies and academia to drive change, shape global organizations, develop talent and build inclusive cultures.

Lisa worked in Chile for 4 years as Academic Director for the University of Chile´s Center for Organizational Engineering and as HRVP for BHP in the mining sector. She developed her career with Johnson & Johnson in the United States and Asia, and with Bristol-Myers Squibb as HRVP for Research & Development as well as HR roles in Latin America and US Pharmaceuticals.

Lisa began her career in 1988 as an HR leadership trainee with CIGNA in the insurance industry. Lisa holds a degree in Political Science from Trinity College (Connecticut) and an MBA from the Wharton School of the University of Pennsylvania.

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