Connecting Employees & Customers to Purpose with Jolene Chen
Original production by Thrive HR Exchange
Hosted by Matthew Chapman, Co-creator of Thrive HR Exchange and Founder of ChapmanCG
There’s never been a more fitting time for Prudential plc to share its refreshed purpose to “help people get the most out of life.” This global life insurance company is not only concerned about the health and wealth of its customers, but also its 20,000+ employees globally.
Jolene shares her key insights as the Group HR Director and Prudential plc’s new way of working, including:
Engaging customers with their renewed purpose statement.
An approach to growing resilience and support for talent.
The ‘mutual agreement’ between employees and the organisation to create meaningful work.
Guest Bio:
Jolene has been the Group Human Resources Director for Prudential plc since June 2019.
Jolene has more than 30 years’ experience, including nine as the Chief Human Resources Officer for Prudential Corporation Asia, based in Hong Kong. Prior to joining Prudential plc, she spent over 21 years with multinational companies in a variety of resourcing, organisational design, talent management, learning and development and human resources roles.
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