From Crisis Management to Culture Change with Alex Fergus

Original production by Thrive HR Exchange
Hosted by Matthew Chapman, Founder of ChapmanCG and Co-creator of Thrive HR Exchange

---

With 18,000 colleagues around the globe, Alex Fergus, Chief HR Officer of Refinitiv, has been managing the COVID-19 crisis since its first outbreak in Asia with the support of his colleagues in Hong Kong and China.

As the Executive Sponsor for this crisis, Alex has been responsible for the enormous task of transitioning the whole organisation into a virtual operating environment.

Alex highlights some of Refinitiv’s ‘people-first’ initiatives as well as his reflections as a HR professional, including:

• Business transformation, including defining culture, values, purpose and key priorities.

• Building a resilient organisation, with a focus on conversations around the future of work and sustaining working virtually.

• Supporting individuality and inclusivity whilst keeping the pulse on business performance.

Guest Bio:

Alex Fergus is the Chief People Officer at Refinitiv, leading the 350+ strong Human Resources team which provides HR leadership and support to successfully deliver the strategy, culture and growth priorities of the business.

Prior to Refinitiv, Alex led the Human Resources team for the Financial & Risk business division of Thomson Reuters since December 2011. Before that he led the HR function for the Governance, Risk & Compliance business where he helped establish a new, fast-growing business unit within Thomson Reuters.

Alex holds a Master’s degree in Change Agent Skills and is a Chartered Fellow of the Chartered Institute of Personnel and Development. He is based in London, UK.

---