What Makes An Emotionally Intelligent Leader?

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Originally published by Potentiality on 9 April, 2020
Written by Davina Ho


In this week's Mindful Conversation, I speak to Karen Kwong, Founder of RenOC about how some global leaders are handling this crisis exceptionally well such as Prime Minister of New Zealand, Jacinda Ardern, and how leaders and managers who cultivate emotional intelligence are more likely to be successful.

We will also be hosting an hour long webinar on the 29th April Is your ego robbing you of greater success? more details on on how to book in the link.

So what are the qualities of an emotionally intelligent leader and how do you cultivate them?

Davina and Karen discuss:

1:00 min - Karen talks about how emotional intelligence makes up 85-90% of the success for leaders and the four pillars of emotional intelligence from Daniel Goleman.

6:50 mins - Karen talks about how to cultivate emotional intelligence such as self-awareness and empathy.

7:35 mins - Davina talks about a study that shows empathy has declined over the last 30 years

13:35 mins - Davina guides Karen through a 2 minute meditation to tap into the heart to develop qualities of empathy and compassion.


Potentiality, a Partner of Thrive HR Exchange, delivers meditation and mindfulness training to individuals and organisations to empower individuals, leaders and organisations to discover new ways of being. Systems change starts from the inside out with self-aware and self-actualised individuals and leaders. Our goal is to create conscious change within to improve the wellbeing of all. 

RenOC, a Partner of Thrive HR Exchange, helps individuals outperform in high stakes environments through focusing on mental fitness. Our unique offering comes from 20 years within business, organisational psychology and a coaching-to-learn-&-grow mentality for more fulfilling & impactful professional lives.
‘It’s not about how good you are today but how good you will be in the future’.

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Leaning Into Change with Suman Gopalan

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Staying Agile Through a Crisis with Stuart Robertson